IRWO Palm Court, Greater Noida

To,
The Managing Director,
I.R.W.O.,
New Delhi

Sir,

Sub: Problems being faced by allottees presently residing in IRWO Palm Court, Greater Noida.

A number of requests have been made in the past to IRWO officials to keep the lifts functional with the help of back-up gensets during the entire period of power cuts normally lasting 3-4 hours/day as against only during school hours at present. The meeting with representatives of the allottees with GM/IRWO Greater Noida project on 06.10.2006 in this connection also refers. However, the requested arrangement has not been agreed to by the officials concerned and the following reasons have been cited.

a) Inadequate maintenance fund.
b) Actual occupancy less than 60%.
c) Austerity measures.
d) No-objection certificate not obtained from GNIDA.

2. There is a dire need for keeping the lifts always operational primarily because it is also used by a vulnerable section of occupants such as the elderly, children and persons afflicted with hypertension among others. The plea of inadequate maintenance fund is grossly incorrect as the corpus of maintenance fund is at IRWO’s disposal with most of the allottees having paid up the same and penalty is liable to be realized from those who are yet to pay. As far as occupancy of the flats is concerned, it may be mentioned that it is due to non-operation of lifts during power cuts that has led to potential tenants shying away from availing themselves of the flats on lease. Also, the onus for the abnormal delay in obtaining the NOC rests with IRWO itself, no explanation for which is forthcoming. It would be pertinent to mention that at the time of holding the draw of lots for IRWO Palm Court, Greater Noida in March’ 06, you had, while promising us a comfortable stay, assured in your speech that the dwelling units would be ready for occupation by June’06. In contrast, the official position in IRWO’s newsletter, published as late as Sep. ’06, states that occupation in the Greater Noida project is not possible at present as NOC has not been obtained from GNIDA. This contradictory position is being maintained by IRWO even as a few allottees have actually been allowed to move in and are living in IRWO Palm Court.

3. In another instance, Saturday last site-officials suddenly decided to make the terrace out of bounds for the allottees by locking the entrance gates causing a lot of resentment among allottees using the terrace for the purpose of drying clothes. Their assertion that use of terrace for drying clothes does not come under ‘common facility’ is far from convincing. It is common knowledge that the onset of winter necessitates drying of clothes on the terrace. Besides, allottees who, in absence of Cable TV facility, were forced to install expensive satellite dish antennas have been threatened of it being dismantled later. The term ‘common facility’ in this case is being interpreted by site officials to suit their own whims.

4. We, thus, feel our concerns have not been appreciated in the right earnest and actions denying the residents common essential facilities lack wisdom and sensitivity, are arbitrary and borne out of extraneous considerations. We are lucky the logic of not providing power back-up to the lift on the plea of less occupancy has not been extended to running of motors for water supply lest we would have been forced to meet our requirement by fetching water from taps on the ground!


5. Under the circumstances explained above, we solicit your intervention so that IRWO’s promise of providing the allottees a pleasant and comfortable stay is implemented in letter and spirit. We also take this opportunity to request you to kindly sensitise your site officials to the just requirement of the allottees so that IRWO is spared the embarrassment and botheration at the apex level for matters as trivial as opening of gates.

Thanking you,
Sincerely yours,
Sd/- 09.10.2006
(Sushil Kumar Singh)
B-801, IRWO Palm Court,
Alpha–I, Greater Noida ,
Dist.: G.B. Nagar (U.P.)
PIN - 201 308
Mob. No.9312670246